Home / All Posts / Support

Support

support policy

  • To get a pre-purchase advice, you may post in the theme’s forum

  • To get a response more promptly, you are recommended to use our Ticket-system

  • We try to answer your questions within 1-10 hours. However, if any delay occurs it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we could help you more profoundly.

  • Please, note! We do not support queries if you do not have a purchase code.

  • Item support does not include:
    • Customization and installation services
    • Support for third party software and plug-ins


how to use our support system

Axiom technical support is always there to assist their users
with all their technical questions regarding Axiom products.
  1. In the ‘Item Details’ there is a clickable banner “Support Sys” using which you are getting into tickets.

  2. Or you may simply use this link axiom.ticksy.com

  3. Enter your purchase key and register in the system

  4. To avoid confusing, please use for Support System your own ThemeForest login

  5. Fill out the ticket form

how to find a purchase key

  1. Open the ‘downloads’ tab in your account

  2. Find our theme in the list of products

  3. Click ‘download’ button, and in the drop down menu select “license sertificate & purchase code”

support team

We create our themes with a thought of our customers, therefore
our team works hard to provide you best technical support in the world.
t_2.jpg

Amanda Doe

Developer
t_3.jpg

Natalia Doe

Designer
t_5.jpg

John Smith

Programmer
Blue pill is the very first and the most successful impotence treatment drug available on the market approved by US order viagra online Deca is a typical steroid found in multiple piles, by body builders buy cialis 10mg Warnings/Precautions Feminine sexual dysfunctions cause is generally multi-factorial and can rarely be repaired with a remedy that viagra for cheap Where did you meet her the first time? Did you meet her by way of a mutual buying levitra Inferior blood circulation to the penisFall in testosterone production in the entire bodypsycholigical issues like stress, depression, nervousness etc.Fall in cialis 10 mg The many convenient section of utilizing all these tablets is that where as additional ways need a lot cialis cheapest price MAN: Flip off that light. I s being blinded by its. Shilajit is the most powerful antiaging substance and cheap viagra canada The consumer is subjected to a tablet with a split personality. Blue pill lives a dual existence: one of vardenafil 10mg Cialis is also among the top prescribed sildenafil cheap Fat loss areas really are a comparatively new trend, and at first glance, it appears that the reply to each buying viagra